& Kingston is pleased to offer industry leading support for
all of our clients. "
Support Offerings (Vary with Solution)
Client Support Forum - Each client
is provided access to the client support forum. Here you
have the opportunity to pose your questions/issue or search
through the database of contract management questions and
answers. (If you don't have access rights, call support
and make a request.)
Telephone Support -
Remote Access - With just a few clicks,
our support staff can share your screens. Our staff
of experts can chat with end users in real time, guide them
through a product demo, or even take permission-based control
of the end-user's mouse and keyboard to show how to resolve
Feedback - Feedback Button delivers
a generic way to communicate with everyone on the support team. Send us a compliment, request, complaint
or any other type of message. Everything is reviewed by
Management, Marketing, Sales, Development & Support.
Training Videos - An ever growing inventory
of solution videos are available to our clients
User Guides - Peruse our user guides
or download a PDF version.